Refund Process
#1
Hello, i bought a 30 days member ship to play Black desert online.
The VPN does not work with the game and it is always stuck on now processing.
I would like a refund, thank you in advance.
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#2
I also tried all the EU/NA servers and it is the same i either manage to get inside the game and dc like 15-20 mins later or i get stuck at now processing
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#3
can i kindly get a reply?
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#4
Hi, billing department don't during these hours, you will need to wait till tomorrow.
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#5
Hi the refund has been processed.
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#6
Thank you
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