Can't connect to a game
#1
starting today i can't connect to aion and keep getting this msg
tried to reinstall , reconnect or restart it's all the same

and i keep getting this msg

http://prntscr.com/qcageo
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#2
Is there an error message like: "unable to activate" when you open the program / login ?

The error message is related to the Driver, possibly not loading correctly. Or an activation error.

If you have another program like Battleping running at the same time this can cause error.
Try restarting your computer, this may fix the error if you have not yet.

Otherwise did you just install a New Antivirus type program before it stopped working?
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#3
Is there an error message like: "unable to activate" when you open the program / login ?

- No

If you have another program like Battleping running at the same time this can cause error.

- Only Battleping no other VPN

Otherwise did you just install a New Antivirus type program before it stopped working?

- Nope
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#4
Hi, Could you doing a clean re-install like this:

1. Uninstall battleping and restart computer
2. Restart computer
3. After Restart, navigate to C:\Program Files (x86)\BattlePingv1 and remove any left over battleping files
4. Install latest version from the setup guide.

If it does not work, possibly a connection issue with the activation, usually opening the program with a VPN will fix it, if you don't have access to one we can email you our VPN details.
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